Your privacy, explained clearly.

1. Information We Collect

We may collect information when you interact with Ovateq services or website features.

Personal Information

When you fill out a contact form, register for a course, subscribe to a newsletter, or contact us through email or WhatsApp, we may collect:

• Full name
• Email address
• Phone number
• Business or organization name, if provided

Non-Personal Information

We may automatically collect browser type, device information, IP address, pages visited, time spent on pages, and referral sources. This helps us improve user experience and website performance.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries
• Provide training and educational services
• Improve our website and courses
• Send updates, promotions, or educational content
• Maintain website security and prevent abuse

3. Cookies

Our website may use cookies to improve browsing experience, analyze website traffic, and remember user preferences. Cookies are small text files stored on your device by your browser.

We use the following broad categories of cookies:

• Essential cookies — required for the website to function, including login and shopping basket features. These cannot be switched off.
• Analytics cookies — help us understand how visitors use the site so we can improve it.
• Advertising cookies — used by Google and its partners to serve and measure advertising, as described in section 5.

You may disable cookies through your browser settings if preferred, though some parts of the site may not work as intended. Where required by law, we ask for your consent before placing non-essential cookies, and you can change or withdraw that consent at any time using the cookie settings link on our website.

4. Third-Party Services

We may use trusted third-party services such as Google Analytics, Google Ads or AdSense, payment processors, email marketing services, and social media integrations. These services may collect information according to their own privacy policies.

5. Google AdSense, Cookies and Your Consent

We display advertising served by Google AdSense in order to keep our tutorials and guides freely available. Google and its partners use cookies and similar technologies to serve ads based on your prior visits to this website or other websites, and to measure ad performance.

Google is a third-party vendor on this site. Google uses cookies, including the DART cookie, to serve ads to visitors of ovateq.com based on their visits to this website and other sites on the internet. Other third-party vendors and advertising networks may also use cookies to serve advertisements here.

These companies may use information about your visits to this and other websites — not including your name, address, email address or telephone number — in order to provide advertisements for goods and services likely to be of interest to you. Ovateq has no access to, and no control over, the cookies used by third-party advertisers. Each operates under its own privacy policy, and we would encourage you to review those policies for details of their practices and opt-out options.

If you visit from the European Economic Area (EEA), the United Kingdom or Switzerland, you will be shown a consent message before any personalised advertising cookies are set. You can accept, decline, or manage your choices at any time. If you decline, ads will still be shown, but in non-personalised form.

You can also control personalised advertising directly with Google and its partners at any time:

Google Ads Settings — manage or turn off ad personalisation

AboutAds.info — opt out of personalised ads from participating companies

Network Advertising Initiative — opt out of a number of advertising networks at once

You may also block or delete advertising cookies in your own browser settings. Please note that opting out does not stop you seeing advertisements. It means the advertisements you see will no longer be personalised based on your browsing activity.

For more about how Google uses data when you use our site, see How Google uses information from sites that use its services.

We do not sell your personal information. Visitors from US states with privacy laws (such as the CCPA/CPRA) may use the consent controls above to opt out of the sharing of personal information for advertising purposes.

Google Advertising Policies

6. Data Protection

We take reasonable security measures to protect personal information from unauthorized access, loss, misuse, and disclosure. Our website is served over an encrypted HTTPS connection. However, no internet transmission is completely secure.

We retain personal information only for as long as necessary to provide our services, meet legal obligations, and resolve disputes. Where information is no longer needed, it is deleted or anonymised.

7. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

8. Childrens Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at [email protected] and we will remove it.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Unsubscribe from communications

Requests may be sent to [email protected] or through our contact page.

If you are in the European Economic Area or the United Kingdom

Under the General Data Protection Regulation and the UK GDPR, you have the right to:

• Access — request copies of the personal data we hold about you.
• Rectification — ask us to correct data you believe is inaccurate, or complete data you believe is incomplete.
• Erasure — ask us to delete your personal data, under certain conditions.
• Restrict processing — ask us to limit how we process your data, under certain conditions.
• Object to processing — object to our processing of your personal data, under certain conditions.
• Data portability — ask us to transfer your data to another organisation, or directly to you.
• Withdraw consent — where we rely on consent, you may withdraw it at any time.

If you make a request, we will respond within one month.

If you are in California

Under the California Consumer Privacy Act, California residents may request disclosure of the categories and specific pieces of personal data we have collected, request deletion of that data, and opt out of the sale of personal data. Ovateq does not sell personal information.

If you are in Ghana

Under the Data Protection Act, 2012 (Act 843), you have the right to access personal data we hold about you, to request its correction or deletion, and to object to its processing.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.